Moodboard Refund Policy
Aisle by ZMI Moodboards are crafted for creative use with specific terms. Your trust matters. This Refund Policy explains when refunds may apply—please review before purchasing.
💳 Participants may cancel their workshop registration at any time.
• If the cancellation is made before the workshop date, the refund will be processed within 7 business days from the date of cancellation.
• Refunds will be issued to the original mode of payment.
• No refunds will be provided for no-shows or cancellations made after the workshop has started.
• The organizer reserves the right to reschedule or cancel the workshop due to unforeseen circumstances, in which case a full refund will be provided.
✅ Refund window — Refund requests must be made within 6 days of purchase.
✅ Condition of refund — Refunds apply only if the product has not been downloaded, accessed, or used.
✅ Non-refundable items — Customized requests, completed services, and subscription fees are not eligible for refund.
⏳ Eligibility for Refunds
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Refund requests must be submitted within 7 days of purchase.
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Refunds are available only for digital products or services that have not been downloaded, accessed, or used.
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Once a product has been accessed or delivered, it is considered non-refundable.
💳 Refund Process
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Approved refunds will be credited back to the original payment method.
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Processing times may vary but typically take 5–7 business days, depending on your payment provider.
🚫 Non-Refundable Items
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Customized or personalized design requests.
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Completed projects, final files, or services already delivered.
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Subscription or membership fees once the billing cycle has begun.
📝 How to Request a Refund
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To request a refund:
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Email support@zmistudio.com with your Order ID.
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Include a short explanation of the reason for your request.
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Our support team will respond within 48 business hours with the next steps.
✅ Approval & Next Steps
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To request a refund:
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Email support@zmistudio.com with your Order ID.
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Include a short explanation of the reason for your request.
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Our support team will respond within 48 business hours with the next steps.
📌 Important Note
By making a purchase on Moodboard, you agree to this Refund Policy. This policy is subject to updates, and the latest version will always be available on our website.
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